Full-Time Bank Teller in Turlock
Pro Tip: Bank teller jobs are great for working college students as your work schedule can usually be arranged around your class schedule. However, COMM majors often ignore teller jobs because they assume these are aimed at finance or accounting students. On the contrary, a bank teller job requires strong communication skills significantly more than financial skills. Teller positions are also an entry-level opening into a company with many non-numbers jobs you can move into once you gain experience and continue your education (HR, sales, management, corporate training, etc.). If you want a career in COMM, don't overlook positions like this.
Company: Wells Fargo
Job Description
A teller provides exceptional customer service, working with Wells Fargo’s most important asset: our customers. Tellers are also responsible for helping resolve customer concerns in a timely fashion, following proper procedures to minimize errors and reduce fraud all the while building great rapport with people, and being strong team players who take pride in performing well and enjoy helping others.
Responsibilities
As a teller at Wells Fargo you will spend your time interacting with customers focused on providing exceptional customer service and building relationships. You will engage customers in conversations and share ways Wells Fargo can help to meet their financial needs.
Your responsibilities include:
- Engaging customers in conversations, listening to them, and proactively helping to meet their financial needs
- Asking questions to get to know the customer to build relationships
- Introducing customers to another branch team member or sharing digital options that may make banking easier for them.
- Working as a part of a team to help customers succeed financially
- Following policies and procedures to minimize risk
- Accurately and efficiently processing transactions
- Maintaining a cash drawer including taking in and giving out cash and balancing
Qualifications & Expectations
Required
1+ year of experience interacting with people, demonstrated through work, military, or education
Desired
- Cash handling experience
- Customer service focus with experience actively listening, eliciting information, comprehending customer issues/needs, and recommending solutions
- Customer service focus with experience handling complex transactions across multiple systems
- Experience working with others on a team to meet customer needs
- Ability to exercise judgment, raise questions to management, and adhere to policy guidelines
- Ability to follow policies, procedures, and regulations
- Well-organized, independent and able to prioritize in a fast paced environment
- Ability to meet or exceed performance objectives
- Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss
- Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting
- Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting
- Ability to interact with integrity and professionalism with customers and team members
- Ability to influence, educate, and connect customers to technology
- Multilingual speakers are encouraged to apply
Application & Hiring Information
- Position requires full-time training for 3 weeks. Training schedule is as follows: Monday - Friday - 8:30am - 5:00pm.
- Based on the volume of applications received, this job posting may be removed prior to the indicated close date. If you do not apply prior to the closing of this posting, we encourage you to apply for other opportunities with Wells Fargo.
To apply (or for more information):
*Attribution: All information and wording comes from the organization's job website.