On-Call Communication Operator in Manteca
Job Title: Communication Operator - Grade 125 Company: Kaiser Permanente - Manteca Medical Center Job Description Under direct supervision, receives incoming calls, initials emergency call notification, pages medical center personnel on request, and maintains various records, as required. Responsibilities Following established policies and procedures, establishes and maintains courteous, cooperative relations with the public, patients and other personnel. Promotes, ensures, and improves customer services to internal/external customers by demonstrating skills which are consistent with the organization's philosophy of providing extraordinary customer relations and quality service. Receives and routes incoming calls to appropriate stations. Pages medical center personnel. Responds to callers' inquiries concerning patient condition and other requests for information. Announces appropriate and urgent messages. Serves as central communications point for all in-house...